News & events
Updates to our services
We have made changes to our service delivery in order to reduce the time individuals have to wait to access support from us. We now offer 8 initial sessions, at the end of which an assessment is made to review the requirement for further support and how this can best be provided. This change means we currently have a very short waiting time to access this initial support.
As a result of the current pandemic, we have made changes to how we deliver support and currently only offer face to face support in exceptional circumstances. The majority of support provided is delivered remotely by phone or video and we do not envisage this changing in the near future. Feedback from those who have received support in this way is positive and engagement levels are high. Here is some of the feedback we have received that highlights the benefits of remote support:
“I’m in my own comfortable space at home and my Support Worker manages to create warmth – it’s almost like she is here with me. It has been easy to talk about intimate things.” (Support over Zoom, no face to face throughout)”
“It’s actually better for me this way. I’m someone who worries about how I look and reading body language. So much more relaxing way to get support.” (Support by telephone, has previously had face to face at WRASAC)”
Referrals to our service can still be made by phoning 01382 201291 this line is answered 10am - 1pm Monday - Friday, you can call out with these hours and leave a message with clear contact details, and we will call you back at a suitable time. You can also email email@example.com
If you require any further information about our service then please get in touch with us.